At Erie Thames Powerlines Corporation, we respect your privacy and value our relationship with you. Your personal information will be protected, will never be sold, and unless we advise you in advance, will be used only by Erie Thames Powerlines.
Policy Updates and Changes
Due to the fast-changing nature of online technologies, Erie Thames Powerlines Corporation may change this policy from time to time. Changes may occur without warning and they will be reflected on this page.
Part 1 – Accountability
Erie Thames Powerlines Corporation is responsible for all personal information under its control.
Erie Thames Powerlines Corporation is responsible for maintaining and protecting personal information about you in our care or control. We have designated a privacy officer who is accountable for compliance with our policies and PIPEDA. The privacy officer can be reached at:
143 Bell Street
PO Box 157
Attention: Privacy Officer
We are responsible for personal information in our possession or custody, including information that has been transferred to a third party for processing. We will use reasonable contractual or other means to provide a reasonably comparable level of protection when the information is being processed by a third party.
Part 2 – Identifying Purposes
We will identify and document the purposes for which we collect, use, or disclose personal information at or before the time of collection. Erie Thames Powerlines Corporation will attempt to document and clearly define the purpose or purposes intended for personal data before it is collected and will always ensure that it is present at the time of its collection. Erie Thames Powerlines will only collect information that it views as a necessity in order to fulfill the identified purpose. Any secondary or optional uses of information by the organization will be identified and individuals will be provided with an opportunity to reject or accept such uses.
Erie Thames Powerlines will make every attempt to ensure that the purposes and uses of information that it collects will be presented in easy and straightforward language. It will clearly identify why this information is needed and how it will be used. All materials used by Erie Thames Powerlines or those designated to work for it on its behalf, to collect information will present the purpose, need and use in a manner that is understandable to whom it is intended.
Part 3 – Consent
Personal Information will only be collected, used, or disclosed with the knowledge and consent of the individual.
Consent may be express or implied dependent upon the particular situation. However, Erie Thames Powerlines Corporation will attempt to obtain express consent, where possible.
You can withdraw consent to our use or disclosure of your personal information at any time, subject to reasonable notice. However, your decision to withhold particular details may limit the services that we are able to offer to you. Any refusal or withdrawal of consent may be subject to any overriding legal requirements or commitments.
We will not, as a condition of the supply of products or services, require an individual to consent to the collection, use, or disclosure of personal information beyond that required to fulfill the identified purposes.
In certain circumstances, as permitted or required by law, we may collect, use or disclose personal information without the knowledge or consent of the individual. These circumstances include: if personal information is subject to solicitor-client privilege or is publicly available as defined by regulation; where collection or use is clearly in the interests of the individual and consent cannot be obtained in a timely way; to investigate a breach of an agreement or a contravention of a law; to act in respect to an emergency that threatens the life, health or security of an individual; for debt collection; or to comply with a subpoena, warrant or court order.
Part 4 – Limiting Collection
We will limit the amount and type of personal information collected to the level that is necessary for our identified purposes and we will only collect personal information by fair and lawful means.
Erie Thames Powerlines Corporation will collect information in a straightforward and honest manner and with the individual’s consent. It will not collect information in an indiscriminate manner. Information will not be collected from other individuals associated with the person, such as family members or friends without the consent and knowledge of the individual and only in situations that are deemed to be most compelling.
Part 5 – Limiting use, Disclosure, and Retention
Personal Information will not be used or disclosed for purposes other than those for which it was collected, except with the consent of the individual, or as permitted or required by law. Personal information will be retained only as long as necessary to fulfill the identified purposes, or as required by law.
Part 6 – Accuracy
Personal Information will be as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used.
We will use reasonable efforts to ensure that personal information that is used on an ongoing basis, including information that is disclosed to third parties, and information that is used to make a decision about an individual, is accurate, complete and up-to-date.
Part 7 – Safeguards
We will protect personal information with safeguards appropriate to the sensitivity of the information.
ERTH Corporation shall take all reasonable means necessary to ensure that all personal information under its care is protected against loss or theft, unauthorized access, disclosure, copying, use or modification. This includes but is not limited to physical, organizational and technological means.
Part 8 – Openness
We will make specific information about our privacy policies readily available.
Part 9 – Access
Upon written request, we will inform an individual of the existence, use, and disclosure of his or her personal information and we will give the individual access to that personal information. An individual can challenge the accuracy and completeness of his or her personal information and have it amended as appropriate.
Requests by individuals regarding the type of information that Erie Thames Powerlines Corporation maintains, its uses and to whom it has been disclosed, will be responded to in an honest and timely fashion.
If, in certain circumstances, Erie Thames Powerlines is not able to provide certain information, an explanation outlining the reasons must be provided to the individual in writing. Exceptions to providing this information should be limited and specific. These may include but are not limited to cost, references to other individuals or for reasons of legal, security or litigation privilege.
Part 10 – Challenging Compliance
In certain circumstances, where permitted or required by law, we may refuse a request or not be able to provide access to all the personal information that we hold about an individual. These circumstances include when the information: contains references to other individuals or contains confidential commercial information, and such information cannot be severed from the record; was collected in the course of investigating a breach of an agreement or a contravention of law; was generated in the course of a formal dispute resolution process; or is subject to solicitor-client privilege. Where permitted, the reasons for denying access will be provided to the individual.