REGULATORY

Erie Thames Powerlines Corporation’s distribution rates and services are regulated by the Ontario Energy Board (OEB), an independent provincial government agency. At any time, Erie Thames Powerlines may have one or more applications before the OEB, and may also be participating in other OEB-sponsored proceedings. Erie Thames is licensed by the OEB under Electrical Distribution Licence No. ED-2002-0516.

Rates

OEB Scorecard

The Scorecard for Ontario’s Electricity Distributors was introduced in 2013 by the Ontario Energy Board as a tool to measure how well Ontario’s electricity distributors, such as Erie Thames Powerlines, are performing each year based on a specific set of measures. The Scorecard has been developed to provide customers insight of how well their utility is performing and will be posted annually. Erie Thames Powerlines will use the scorecard to continue to improve productivity and focus on improvements that our customers value. For further information on the Scorecard read the FAQ’s below or visit the OEB’s electricity distributor scorecard page.

Ontario’s Electricity Supply Mix