Contact us

As Your Home Town Utility, Erie Thames Powerlines is committed to providing you with exceptional customer service and knowledgeable expertise. Please contact us with any questions or concerns you may have about your service, changing your service, or other areas where we can be of help.

Hours of Operation:

Customer service and office hours are 8:30 am – 4:30 pm Monday to Friday.
For after hours emergencies please contact us through our 24-hour toll free number.

Contact us at:

Office (519) 485-1820
24-hour toll free: (877) 850-3128
Fax: (519) 485-5838
Email: info@eriethamespower.com

Our mailing address is:

P.O. Box 157
143 Bell Street
Ingersoll, Ontario
N5C 3K5

For Peaksaver Thermostat Issues, Please Call:

Between the hours of 8:30 am and 4:30 pm: (877) 850-3128 x 263
After hours: (519) 535-2044