your life. our committment.

Your energy needs are our priority. Supplying you with safe, reliable power, giving ideas on energy conservation, and helping you manage your electricity. Easy. Simple ... so you can live life.

Conditions of service

Erie Thames Powerlines is a licensed Ontario energy distributor and we are committed to adhering to the codes and government laws enacted by the Ontario Energy Board and all related governing bodies.

As part of Erie Thames Powerlines' commitment to providing you with safe and reliable electricity service, we have clearly outlined the best way for us to do business together in our Conditions of Service Agreement.

Please download and review our PDF Conditions of Service Agreement for a comprehensive account of services and procedural guidelines.

Your home

Manage My Account — I'm Moving — Explain My Bill — Planning Electrical Upgrade

Your business

Efficient Online Billing — Current Rates — Manage Energy Costs — Starting a Renovation

Energy Conservation

Conservation Programs

Our company

Service Territory — Our Mission — At Your School — In Your Community

Eco Living Tips

Phantom Power?

You probably have a phantom or two lurking around your house.

Computers, radios and blenders consume energy just by being plugged in - even if you're not using them. Avoid these draining phantom loads . Connect them to a power bar and turn off when not in use.

Current News

Attention customers

Jan 20, 2012

Conditions of Service Update - new policies on Opening & Closing of Accounts, Use of Load Control Devices, and revised Security Deposit, CoLLections and Disconnection policies