Low Income Assistance Program

The Low Income Energy Assistance Program (LEAP) was created to help families who are struggling to pay their electric bills throughout the year. This one-time financial assistance program of up to a maximum of $500 per year is for residents who qualify as low income, meet program criteria, and are facing the threat of disconnection of service.

Low Income qualification must be supplied to Erie Thames Powerlines by a qualified agency.

Low Income Customers

The Ontario Energy Board has created new rules when dealing with customers who have limited financial resources. If you qualify as a low income energy customer, you automatically qualify for:

  • Waiving and refunding security deposits
  • Extended periods to pay under billing adjustments
  • Equal payment plan options
  • Flexible arrears payment agreements

Low Income qualification(s) must be supplied to Erie Thames Powerlines by a qualified agency.