Your Home Town Utility

OEB SETS new summer electricity prices - April 21, 2015

The Ontario Energy Board (OEB) announced new time-of-use (TOU) electricity prices for households and small businesses starting May 1, 2015. The price is increasing approximately $5.71 per month on the "Electricity" line, and about 4.6% on the total bill, for a household that consumes 800 kWh per month.

The OEB is also introducing a new 2:1 ration between on- and off-peak prices that will benefit customers who shift their use to the cheapest time period. The new off-peak price is half the cost of the on-peak price. For more information from the OEB, click here for their full press release.

New summer TOU hours will also take effect May 1. On-peak hours are weekdays from 11 a.m. - 5 p.m. Mid-peak hours are weekdays from 7 a.m. - 11 a.m. and 5 p.m. - 7 p.m. Off peak hours are weekdays from 7 p.m. - 7 a.m. and all day on weekends and statutory holidays

Summer 2015 Time Of Use Pricing Schedule

For further information, please visit the OEB's website.


Run Ingersoll: Sprint into Summer - April 16, 2015

Run Ingersoll - Sprint into Summer Event PosterErie Thames Powerlines is a proud sponsor of the Erie Thames Powerlines 5K portion of the Run Ingersoll - Sprint Into Summer Event. This community running event is family-focused while attracting competitive runners. Along with having fun, Sprint Into Summer encourages people of all ages to become more active and aware of a healthier lifestyle. Online registration and early bird pricing is available. All proceeds from this event will go to the Fusion Youth Activity and Technology Cente.

Click on the poster for more information. We hope to see you there!

 

Information for our customers on meters - April 2, 2015

On January 22, 2015 the Electrical Safety Authority announced it had directed Ontario's electrical utilities (local distribution companies) to replace and discontinue use of a specific model of electrical meter: the Sensus 3.2 with remote disconnect.

Erie Thames Powerlines did not have the model of meters that are covered by ESA's order.

To read ESA's update on this issue, click here to go to its website.

 

Phone Scam in our Territory - January 26, 2015

We have been notified that our customers are receiving calls that Erie Thames Powerlines or Hydro One will disconnect their power if payment is not made immediately. The caller is requesting a credit card number be provided over the phone. Please be warned that this is a scam.

Erie Thames Powerlines does NOT ask for your credit card number over the phone. In disconnection cases, we will send multiple notices regarding overdue accounts prior to disconnection. If you receive a call and have any doubts, please hang up immediately and call us back at 519-485-1820 to ensure you are in fact speaking with Erie Thames Powerlines representatives. If you have any further questions about this phone scam, please call us.

 

Erie Thames Powerlines' 2014 Scorecard - September 24, 2014

In October of 2010, the Ontario Energy Board launched its Renewed Regulatory Framework for Electricity Distributors, A Performance Based Approach. The culmination of this initiative is the Performance Scorecard that details each distributor's results and progress within four segmented outcomes utilizing a variety of measures that focus on the services that are delivered to customers. This initial scorecard is intended to be the starting point of reporting, measuring and comparing the sector to ensure that we are delivering long term value for the money consumers spend on electricity. Check out the scorecard that is specific to Erie Thames Powerlines, and if you have any questions please do not hesitate to contact us at 1-877-850-3128 or read the Frequently Asked Questions.

 

Ontario's Electricity Supply Mix - June 18, 2014

The Ministry of Energy is responsible for providing Ontario's electricy supply mix data on an annual basis. The following chart represents the system wide electricity mix for 2013.

Ontario's Electricity Supply Mix 2013


 

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Eco Living Tips

Feeling the chill?

You don't have to turn up the heat to stay warm and toasty.

Seal cold, drafty gaps around your windows and doors with weather stripping and door sweeps. Keeps the cold air out, the warm air in, and the electricity savings in your wallet.

Read more tips